Refund policy

Mahogany Elements Hair does not accept refunds or exchange on wigs. There are some exceptions and we ask that you contact us for assistance within 24 hours of delivery. To ensure quality each order is inspected for quality and defect prior to shipment. Please ensure you read all specifications and the description of each wig prior to placing your order.

Please contact us at mahoganyelements01@gmail.com. for questions or concerns about your order.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mahoganyelements01@gmail.com.